Ralph Lauren is one of the longest-running partners of Obsess, with over 24 virtual experiences built to date. Ralph Lauren’s virtual store experiences take customers on a digital journey, blurring the lines between the physical and digital realms. In partnership with Obsess, the brand has created a digital experience that allows shoppers to explore the store from the comfort of their homes. With just a few clicks, customers can step into a virtual boutique that replicates the ambiance, layout, and aesthetics of a physical store—extending the reach of Ralph Lauren’s existing physical brand presence.
Once inside the virtual store, customers can navigate through different sections and browse a wide range of products just as they would in a physical store. The virtual photographed environment incorporates all the intricate details of Ralph Lauren’s physical stores, creating a truly immersive experience. Shoppers can interact with digital mannequins, inspect product hotspots for a closer look, and visualize how different garments might look IRL before making a purchase.
Ralph Lauren’s virtual store experience seamlessly integrates technology into the shopping process, enhancing convenience and accessibility. Customers can make purchases directly through the virtual store that is integrated with the brand’s e-commerce site. The brand has successfully combined the best of online and in-person shopping.
Some of the virtual stores in the RL Virtual Experiences are the only way to shop online for a particular collection of clothing. Polo Factory Stores (PFS) are outlet stores that can be found around the United States and Canada, but cannot be shopped for via Ralph Lauren’s traditional e-commerce channels. The virtual store brings the in-store shopping experience to the web with a shoppable, 360-degree photographed experience that’s just like the real thing. Ralph Lauren enables any of its consumers to shop the PFS collection as its meant to be experienced—in a discovery-driven and visually-interactive way.
Ralph Lauren’s virtual store experience is a testament to the limitless possibilities of virtual stores in the fashion industry. As the e-commerce landscape continues to evolve, other brands should embrace virtual stores which have been shown to enhance the online shopping experience for customers and brands alike. The convenience, personalization, and immersive nature of virtual stores are revolutionizing the retail landscape, creating a new era of consumer engagement.
Want to create a virtual experience for your fashion brand? Visit our website to learn more and book a demo to discover our virtual store platform: https://beta.obsessar.com/book-a-demo/